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The Legal Terms Behind Your 96tv Account

Account rules, eligibility and money movement sit on one page, so you can check a term before you fund a wallet rather than after.

Account termsAge and eligibilityWallet rulesClosing a balance
96tv The Legal Terms Behind Your 96tv Account
RAISING A QUESTION

Send Us a Policy Question

Policy questions get a real answer, not a copy-paste of the terms you just read. Write to us from the email attached to your account so we can match the request to your record, and tell us the wallet number you used — bKash, Nagad, Rocket or Upay — plus the date of the transaction in question. If the matter is a frozen account or a withdrawal hold, the verification team checks the wallet name against your registration before anything moves. Keep the reference we send back; it shortens the next reply.

Policy email Send account and terms questions to our support address from the email registered on your 96tv account, so the reply lands on a record we can verify.
Live chat Open chat from the help panel on your account page for a quick read on a clause; anything that needs a document gets moved to email.
Written request For an account closure or a data request, put it in writing and include your registered wallet number so the team can confirm ownership before anything changes.
DATA AND SECURITY

How We Handle Your Records

Your account records stay tied to the wallet you registered, and the team handling a payment hold does not see more than it needs to settle the case. Login runs on a one-time code sent to your registered number, so a password alone will not open the account on a new phone. Cookies on this site hold your session and language choice; clear them in your browser and the site still loads fine. Records are kept only as long as the terms, payment checks or local law require, and you can ask what we hold.

Account data

We store your registered name, wallet number and transaction history so any payment can be traced to the account that made it, and a dispute gets settled with facts.

Cookies

Session and language cookies keep you signed in and prevent the page resetting mid-form. Clear them from your browser settings whenever you want, and the site still opens normally.

Login security

A one-time code goes to your registered number each time you sign in on a new phone or browser. Enter it, then check the device list on your account page for anything unfamiliar.

Retention and edits

We hold records only as long as payment checks or local law require. Ask what is on file, request a correction, or close the account in writing from your registered email.

Legal Questions We Get Most

These are the points that come up when someone reads the terms for the first time, usually late at night with a wallet app open in the other hand. If your situation is not covered here, message us with the wallet number and the date before you act. A quick answer beats a guessed one, especially when money is already in flight through bKash, Nagad or Rocket. We read every question and fold the recurring ones back into this page.

You need to be of legal age where you live and able to verify a wallet registered in your own name. Whether access is open to you depends on your local law and eligible regions.

No. Deposits have to come from a wallet registered in your name, and a transfer from someone else's bKash, Nagad or Rocket wallet can be held while ownership is checked.

Withdraw what is left first, through a channel in your own name, then send the closure request from your registered email. Any pending verification finishes before the record is closed and archived.

Local law where you live sets the floor, and these terms are read alongside it. Write to our policy email with the facts first — most disagreements about a payment get sorted at that stage.

Yes. The same account rules apply to cricket markets across BPL and international fixtures, to live tables and to slots — and which markets you can see still depends on your local law.

Each revision is dated on this page, and a change that affects your balance or your payment routes is flagged the next time you log in. Nothing shifts quietly.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.