Account Verification Before Your First Payout
Verification is what lets us release money to you with confidence. We ask for one government photo ID, a selfie holding it, and a screenshot of the wallet registered in your name — clear photos, all four corners inside the frame, no glare across the number. Send the set once from your account and our team checks it; if a document is
unreadable we tell you which one to re-shoot rather than asking for everything again. It protects you too. If someone else ever reaches for your balance, a verified name on file is what makes us pause and check.
- Send one photo ID — Your national ID card or passport, photographed flat on a table, with the number and photo readable and nothing covering the corners.
- Add a wallet screenshot — A shot of your bKash, Nagad or Rocket profile showing your name and number exactly as the wallet is registered.
- Take a selfie — Hold the ID beside your face in daylight; we compare the face against the document you sent.
- Follow the outcome — We reply inside your account with either a cleared status or a short list of what to re-shoot.